FAQ

General

  • question_answerWhat is special about Metal design furniture pieces?

    Combination of technology and handicraft: The structural parts of every Metal design product are made with the latest technology, ensuring reliable constant quality. But many of our products also have handcrafted details and finishes, such as the spheres on the Castrum chairs, hand-made ornaments, or hand-added patina. Its classic style will create a warm, luxury and timeless elegance in your home.

    Quality manufactured: Our furniture is as durable as timeless is its style. It is made entirely in Europe, in small numbers in a technologically advanced manufacturing facility and will remain beautiful for decades.

    Your personal touch: Every piece of our boutique furniture is finalized according to your order. You can customize colors and sizes.

  • question_answerAre your products in stock?

    Most of our products are already partly made and we finished them according to your order and the options you chose! We aim to deliver all standard products in 3-4 weeks.

  • question_answerCan I get my Metal design furniture in a different color than displayed on the webpage?

    Our prices refer to the colors that are most popular with our products. However, we can offer any color from the RAL color chart. Please contact us for a quote!


  • question_answerHow can I place my order for Metal design Furniture?

    The easiest way to send an inquiry online. However you can also call us on +386 (0)5 364 3660 or email us on info@metaldesign.si.

  • question_answerDo your products have a quality guarantee?

    All our products are designed and manufactured by us using extra strength steel and have a structural guarantee. The GUARANTEE period is three or five years, depending on the product.

  • question_answerWhat about assembling my furniture?

    Some of our products need simple assembly, such as beds and tables. All the tools and assemble instructions are provided.


  • question_answerI am already your customer, are there any benefits?

    Yes! As our loyal customer you have a 5% discount.


  • question_answerI have a query about one of your products, who can I call?

    We are available for all your questions and technical queries regarding the products we sell by phone on +386 (0)5 364 3660 from Monday to Friday between 7 am and 3 pm. You can also email on info@metaldesign.si.

  • question_answerDo you have any shops or outlets?

    We are a manufacturing company and we only sell directly. You can visit our facilities and showroom in Ajdovščina.

About our garden furniture

  • question_answerCan I safely leave my new garden furniture outside in the rain?

    Of course. Every Metal design product is anti-rust treated with zinc or made from non corrosive material and powder-coated in polyester color. This finish makes all our garden furniture suitable for years of outdoor use. The paint resists any weather and is impact save. 

  • question_answerWhat are the advantages of products made from full materials against products made from tubes?

    The process of welding uses a high heat. The walls of tubes melt under high heat and thus become thinner, and consequently a bit softer and weaker in this area. When the product is used, the weight that we put on it causes a bending near the welded parts. This bending can damage the painting with invisible cracks, and rust spots can ensue in a few years. The products made of full materials are more solid and do not suffer from these problems. However, the products made of tubes, such as our Oliver collection, have the advantage of being lighter to move around the garden. On the other hand, if you live in a windy region, you might want to go for a heavier full material product, such as our Castrum or Pariz collection.


  • question_answerWill metal furniture damage my floor?

    Some of the Metal design products have polyurethane glides inserted in the feet that prevent damage to the floor. .Others, like Oliver or Pariz chairs have PVC ferrules (caps) to protect the floor.


  • question_answerWhy are Metal design tables never rocky?

    Most floors, especially outside, are not smooth and even! People often don’t think about this when buying their tables but we’ve done that thinking for you. Each of our tables’ feet has an adjustable mechanism. The table can be balanced on every floor, so that even if they are not perfectly leveled, you can be sure that your coffee won't spill.


  • question_answerWhat do you need to know about taking care of your Metal design furniture?

    The Metal design furniture is made for your comfort. Our products don’t need any maintenance at all. Just sit back and enjoy your elegant furniture.


All about our beds

  • question_answerCan I get a bed in a different size than standard?

    Definitely. Let us know your wishes by email or by phone and we’ll send you a quote.

  • question_answerIs a Metal design bed difficult to assemble?

    Very simple, actually. We enclose instructions with every model, as well as all the required tools.

  • question_answerWhat kind of mattress base comes with my Metal design bed?

    Our beds come with a birch sprung slatted base. All beds are made so that any standard mattress base can be inserted if you want to replace it. 

  • question_answerWill my Metal design bed match other furniture in my bedroom?

    Metal design manufactures metal beds in several classic or modern designs, matching your furniture and your sense of style! For an antique touch, we can add gold, bronze or green patina to our basic colors.

  • question_answerDo I need to be worried about my bed squeaking?

    Metal design beds are absolutely silent. Metal design beds don't squeak, because they are assembled into a compact, stable and quiet bed. We achieved that with a special profile, into which the sides of the bed are tightly fixed with three screws each. In contrast to wooden beds, which can become shaky and noisy after a few years of use, or some wobbly metal beds that you can find on the market, our beds stay solid, sturdy and silent forever.


  • question_answerIs the bed going to damage my floor?

    We’ve thought about this, too. The bed has a protective element insert in the feet, so the metal never touches the floor. You can safely put it on any kind of floor.